Founded in Seattle. Supporting the Pacific Northwest and beyond.

Resources

Short reads on what Dispatch does for nurses, patients, and the hospitals that run on both. Open any guide in your browser, or download the PDF to share with your team.

Guides and one-pagers

Guide · 2 pages · PDF

The Traditional Call Light’s Blind Spots

Five patient populations the button-and-intercom model was never designed for: intubated, non-English speaking, post-stroke, managing pain, and deaf or hard of hearing. What breaks for each, and how a bedside tablet closes the gap.

7.5%
of requests aren’t in English
11.4%
of requests are pain-related

One-pager · PDF

Dispatch Helps Patients Feel Heard

When patients press the call light, they can’t see what happens next. Live status updates and task-skill routing lift responsiveness and nurse communication, two of the lowest-scoring HCAHPS domains.

65%
of requests don’t require an RN
19%
of a typical RN’s shift goes to direct patient care

One-pager · PDF

Dispatch Gives Time Back to Busy RNs

Most call-light requests don’t need a nurse. Dispatch routes non-clinical requests to support staff so RNs work at the top of their license, and gives leaders real demand data to staff by evidence instead of instinct.

65%
of requests don’t require an RN
1,220
hours saved on one unit

Want to see it in action?

Schedule a 30-minute demo and we’ll walk through how Dispatch works on your units, from the bedside tablet to the nurses station display.

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Analytics card showing per-room request volume and response time.